Return Policy

Return Policy for Deal Gurus

1. Return Eligibility

• Items must be returned within 30 days of the delivery date.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
• Certain items, such as perishable goods, custom products, and personal care items, are not eligible for returns.

2. Initiating a Return

• To start a return, please contact our customer service team at [insert contact email] with your order number and the reason for the return.
• Once your return request is approved, we will provide you with instructions on how and where to send your package.

3. Return Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

4. Refunds

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will be applied to your original payment method within 7-10 business days.
• Shipping costs are non-refundable.

5. Exchanges

• If you received a defective or damaged item, you may request an exchange. Please contact us at [insert contact email] within 7 days of receiving your item to arrange an exchange.

6. Non-Returnable Items

• Several types of goods are exempt from being returned:
  • Perishable items (e.g., food, flowers)
  • Custom or personalized items
  • Personal care items (e.g., beauty products)
  • Gift cards

7. Sale Items

• Only regular-priced items may be refunded. Sale items are final and cannot be returned or exchanged.

8. Returning Gifts

• If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

9. Contact Information

• For any questions or concerns about our return policy, please contact our customer service team at [insert contact email] or call us at [insert phone number].

10. Changes to This Policy

• Deal Gurus reserves the right to update or modify this return policy at any time without prior notice. Changes will be effective immediately upon posting on our website.