Shipping Policy
Shipping Policy for Deal Gurus
1. Shipping Locations
- Deal Gurus ships products to customers within Australia. Unfortunately, we do not currently offer international shipping.
2. Processing Time
- Orders are processed within 3-4 business days after payment confirmation. You will receive a notification once your order has been shipped.
3. Shipping Rates
- Shipping rates are calculated at checkout based on the weight, dimensions, and destination of the items in your order.
- Free standard shipping is available on orders over $100 within Australia.
4. Delivery Time
- Standard Shipping: 7-9 business days
- Express Shipping: 2-3 business days
- Please note that delivery times may vary depending on your location and external factors such as public holidays.
5. Order Tracking
- Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package online.
6. Shipping Delays
- While we strive to deliver your order within the estimated time frame, there may be occasional delays due to unforeseen circumstances. If your package is delayed, please contact our customer service team for assistance.
7. Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and offer a replacement or refund as necessary.
8. Incorrect Shipping Information
- Please ensure that your shipping information is accurate at the time of purchase. Deal Gurus is not responsible for orders shipped to incorrect addresses provided by the customer.
9. Contact Information
- If you have any questions or concerns about our shipping policy, please contact our customer service team at furnitureguru00@gmail.com or call us on (03) 93941336
10. Changes to This Policy
- Deal Gurus reserves the right to update or modify this shipping policy at any time without prior notice. Changes will be effective immediately upon posting on our website.